FAQs

Customer Notice Board
 
Last Updated: 29/11/2023
 

New Premises

Our new SHOP is now open with our Winter operating hours in full swing.

Address: Uniform7 Unit G8 Sunspot Jaywick Sands Clacton On Sea Essex CO15 2JG

Shop Open - Mondays 9am - 5pm & Tuesday - Friday 9am - 2pm

Revised hours will be published in Janurey

 

Order Statuses - On Going

We are aware some customers are still receiving email updates in error. This has been reported to the developers and maintenance work is scheduled for Wednesday 22nd December 2023. Any orders in the system on this date will be notified. We hope you like the newly refreshed system.

Please feel free to reach out to us if you have any suggestions or changes you would like to see with this or any of the communications you receive from us.

 

Sizing

Some of the sizing has changed with our manufacturers as we move towards a more streamlined chart. You might think you have received the wrong size but we will only send you what is the equivalent or the same as what you ordered. 

Example:

Girls Polos - were Age 8-9 now Age 9-10

If you have any questions on sizing, please get in touch. 

 

Order Processing

 

Demand for our service has various peaks throughout the year so we change our processing times based on demand and update them frequently here.

Our current processing time for ALL ORDERS is: 1-15 working days

In Stock 1-15 Working Days

Special Order 1-15 Workings Days

Made to Order  1-15  Working Days

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